Find answers to frequently asked questions.
If you need more information, please contact us.
What do I need to bring with my dog?
- Your dog, on a leash please.
- Your dog’s current food. We carry Purina Pro Plan, Taste of the Wild, Solid Gold, and Natural Balance which can be purchased or can order other brands on request at your expense.
- Any medications, flea/tick treatments or heartworm preventative that your dog may need while with us.
- We should already have gotten from you prior to boarding their current up to date vet records which we keep on file.
- If your dog is coming for our training program, you would have already filled out an assessment form to explain your dog’s issues and your goals.
- A 50% deposit for the duration of your dog’s stay.
How about his leash, bowls, bed or favorite toy?
We prefer to use all our own stainless steel bowls, bedding, and toys. This way yours do not get destroyed, especially by your dog’s playmates. We use all of our own training equipment. We will give your dog’s ID to you and replace it with one of our kennel ID collars. You are welcome to bring treats, but please no raw hide bones.
What does my dog do while at your kennels?
We have quite an agenda for your dog during his stay with us. We start with a 7am let outside followed by an 8am feeding. Then we allow the dogs to settle their bellies while the QK crew diligently cleans and disinfects the kennel from top to bottom. Late morning throughout the afternoon, all of the dogs go outside into the play yards to romp and play with the pack. Our private one-on-one lessons start in the morning and continue all throughout the day for those dogs here in any of our training programs, or even those just here for a refresher during their boarding stay. Much of the afternoon, dogs play, socialize, swim, and romp in our large paddock until 4:30pm. The dogs return to their runs fairly tired, and we like to “buddy” up dogs so that they can have a bunkmate. Around 5:00pm, they are fed, and then are let out again one last time in the evening and given a treat and a once over before bed. Note that this schedule may change frequently based on weather conditions and time of year.
Do I have to pay extra for exercise?
No way! Part of the success and uniqueness of our facility is that we WANT to exercise all of our dogs every day that we can (weather permitting outdoors). If the weather is bad, we may run them on an indoor treadmill or let them play indoors. We will even hand walk those old-timers! We feel that our job in keeping your dog happy, well balanced and healthy is to keep them in a pack environment with playmates and plenty of exercise to keep them tired.
Can I request additional play time, socializing or exercise?
Yes! Our Aqua Treadmill is especially popular. The ability to control the velocity of the current and the water level means that AquaPaws is suitable for all therapy workouts. The resistance of a slow current will result in an effectivelow impact exercise session for seniors or recovering animals; a swifter current can exhaust even the most energetic canine athlete during fitness sessions. The water buoyancy and warm temperature increase flexibility, improve circulation and ease pain during the water treadmill workouts. The cumulative effect is greater psychological security and a willingness to perform exercises – thus, rehabilitation for dogs is accomplished faster and better with AquaPaws by Hudson Aquatics. This underwater treadmill not only is a great source of calorie and energy burning workouts for active dogs, the senior dogs love it as well! For our in-house boarding guests we offer 2 water workouts per week for $50 charge. Upon request we can offer you additional services. such as crate training, socializing, and more.
Our hours of operation are weekdays from 8am to 6pm. All drop off and pickups weekdays are between 9am and 11:30 am AND 2pm to 5m. On Saturday and Sunday we are open 8am until noon and drop off or pick ups are 8:30 until 11:30 am. These specific drop off and pick up hours allow us to best plan for your dog’s check in as well as enable our busy staff to have set hours to clean, feed and exercise all of the dogs. Lessons run any time by appointment. We understand that you may run into traffic or have a circumstance that requires other pick up or drop off times. We will do our best to accommodate however we charge after hour fees of you arrive after closing time in order to cover staffing overtime.
Can you administer my dog’s medication(s)?
Of course. We are a full service facility and feel this is included in the care we provide for your dog. Always include a written document on your dog’s correct dosage amount, times, and reason for the medication.
When can I drop off and/or pick up my dog?
Our hours of operation are weekdays from 8am to 6pm. All drop off and pickups weekdays are between 9am and 11:30 am AND 2pm to 5m. On Saturday and Sunday we are open 8am until noon and drop off or pick ups are 8:30 until 11:30 am. These specific drop off and pick up hours allow us to best plan for your dog’s check in as well as enable our busy staff to have set hours to clean, feed and exercise all of the dogs. Lessons run any time by appointment. We understand that you may run into traffic or have a circumstance that requires other pick up or drop off times. We will do our best to accommodate however we charge after hour fees if you arrive after closing time in order to cover staffing overtime.
PLEASE call us in the event you cannot arrive within our scheduled hours!
Do you offer a shuttle service?
YES! Our QK shuttle can provide door to door service and often travels to Boston and beyond as well as NYC 2 to 3 times a week for $35 per hour of travel.
What forms of payment do you accept?
VISA, MasterCard, Amex, Discover, Cash, or Check.